To whom these concerns at Xbox,

I recently purchased an Xbox 360 that has the Xbox Live headset included. I was looking forward to an improvement in the headset from the original but the headset included is inferior to all other headsets out there. This new headset is probably the worst accessory delivered on any console for the past 10-15 years:

1. Its over-the-top, instead of around-the-back, and causes pain. The one ear pieces goes on one ear, then you've got this stick that presses into the temple on the other side of your head. It feels like the headset was designed for a 3 year old.

2. The wire from the adapter to the headset is very light, springy and cheap looking and is always getting in the way because it wont lay flat.

3. The microphone doesn't go down far enough. It sits there in your field of vision, reminding you how much you hate to use the headset.

4. It sounds HORRIBLE. I went from the clear deep sound of my friends in my ear from the original Xbox Live headset to a tinny staticy offense muffled jabbing into my head.

It's so bad that I've plugged in my old Xbox Live headset direct into the controller, leaving me without any volume or mute controls (since those are now built into the cable). So now even with my old Xbox Live headset, everyone is very loud.

I loathe to buy 3rd party accessories (I've never liked them), but now I'm forced to. I seriously hope someone steps up to the plate and gives me a comfortable headset I can wear and hear out of clearly. I was so much happier with the original headset.

Things like this will keep people from embracing Xbox Live!

Your product does not deliver what was promised. Therefore we believe you should be held responsible, and recall all the inferior headsets. One way to resolve this would be for you to exchange all headsets for the old Xbox Live headset and incorporate it into the Xbox 360 adapter. Send us new thoroughly tested and properly working headsets. We are also open to other options to resolve the problem. Please reply as soon as possible.

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Goal reached !
750 / 100

Latest Signatures

  • 05 December 2015750. Ramon A
    true true
  • 02 December 2015749. Dave C
    The wire is so thin and cheap. Mine shorts out at the plug.
  • 01 December 2015748. Nathan K
    I support this petition
  • 29 November 2015747. Anthony K
    I support this petition
  • 23 November 2015746. Moody M
    I support this petition
  • 16 November 2015745. Kevin O
    i can't even use it 4 halo 2
  • 14 November 2015744. Craig W
    I agree with this claim and back it with all of my heart.
  • 14 November 2015743. Tom Chavez
    I agree.
  • 07 November 2015742. John W
    Fix this microsoft
  • 31 October 2015741. Daniel C
    That's right, I'm DANIEL CETINA!!! Take THAT SUCKAS!!!
  • 30 October 2015740. Alan G
    Sound quality actually went DOWN in the 360 as opposed to up.. what happend M$?
  • 30 October 2015739. Youssef Elm
    I STRONGLY AGREE ON THIS ISSUE, WHEN I PLAY BACKWARDS-COMPATIBLE GAMES FROM THE REGULAR XBOX I CANT EVEN HEAR CLEAR WHAT PEOPLE SAY, VERY FRUSTRATING, ESPECIALLY WHEN YOU PAID FOR THIS STUFF, I ALSO PLUGGED IN MY REGULAR HEADSET, DONT EVEN USE THE 360 HEA
  • 22 October 2015738. Juan D
    This Headset Sucks!
  • 22 October 2015737. John M
    The xbox stock headsets suck. I had to buy the 60$ wireless headset because the stock one doesnt deliver a damn thing.
  • 21 October 2015736. Tom N
    I support this petition
  • 21 October 2015735. Alex F
    I support this petition
  • 19 October 2015734. Andrew A
    I support this petition
  • 07 October 2015733. Jere K
    i got one worked for a month then broke then got a nother one and then it broke, it sucks, im staying with 3rd party
  • 06 October 2015732. Chris C
    I have gone through 3 headsets and i am tired of them breaking my last one i bought right when i used it i realized that i could not hear anyone out of the headset.
  • 04 October 2015731. Connor R
    get if fixed guys this is not acceptable
  • 04 October 2015730. Kent Mcfarland
    my mic died and i cried
  • 03 October 2015729. Max K
    I support this petition
  • 10 September 2015728. Christopher M
    I concur fully with the petition
  • 06 September 2015727. Vt Ballard
    Love the system...
  • 01 September 2015726. S L
    Have changed my adsl from 1.5m/128 to 512/512 to get better connection but still not clear, just stuttered jargon. They keep breaking too. Buying 3rd headset now. Probably why microsoft made them crappy to get more sales.
  • 01 September 2015725. Jeff T
    Microsoft needs to get their act together, unless they want the xbox 360 to fail, which it seems they do.
  • 30 August 2015724. James Lmcmillenj
    I support this petition

browse all the signatures

James DelacruzBy:
SportIn:
Petition target:
Microsoft Xbox

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