W810i hiss and digital distortion problem sign now

This is a petition for every w810i user who has the hissing problem on their 'Walkman' branded phones. More specifically the following:

"Sony Ericsson acknowledges an audible hiss which can be heard in the background of any audio track played on the phone's media player. This background noise increases as the volume of the player is decreased through either the unit's volume control or during quiet sections of an audio track. This hiss was introduced by a firmware update to the unit, that ironically, was created to address distortions in audio quality when an audio track was played with loud volume. Sony Ericsson's customer support has stated that they will not fix the audible hiss problem.

One analysis of the noise concluded that Sony Ericsson's firmware update set the DAC analog output permanently to high, and varying volume by adjusting the digital source strength before it is converted to analog. Thus, the constant hiss is from the unit's analog amplifier."

(Source: http://en.wikipedia.org/wiki/Sony_Ericsson_W810#Known_Issues)

This problem is explained into detail here:


In a list, the following problems need to be addressed:

- a clearly audible hiss at low volume when playing music

- cracking and popping when switching tracks

The fact that they will not fix this problem is simply unacceptable. I, as a paying customer feel left out in the cold and I feel a petition like this is the best way to reach SE and make them aware of this problem, and that it DOES need fixing.

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Goal reached !
550 / 100

Latest Signatures

  • 07 January 2016550. David A
    please fix this for me
  • 25 December 2015549. Andrew Vaughn
    expensive musicfone might soud according to its price
  • 22 December 2015548. Werner H
    Sony, fix it or i never buy your products again!
  • 02 December 2015547. Spyder Boone
    I support this petition
  • 30 November 2015546. Maciek Wallace
    Poor MegaBass
  • 21 November 2015545. Shuchuan C
    Please fix the hissing and distortion problems NOW!
  • 10 November 2015544. Denton Orozco
    I support this petition
  • 27 October 2015543. Collidear C
    Apart from the hissing and the digital distortion I also have issues with calls being dropped abrupted and SMSes not rec'd/sent to the other parties. Apart from that, the phone would hang and automatically shut down. As if it wasn't bad enough, sometimes
  • 20 October 2015542. Mike Spencer
    I support this petition
  • 09 October 2015541. Arthur T
    Awful sound quality. My first & last SE phone.
  • 08 October 2015540. Jakub F
    I support this petition
  • 12 September 2015539. Lam Strickland
  • 07 September 2015538. Martin S
    I support this petition
  • 06 September 2015537. Lukasz Velasquez
    i've bought this phone for radio and know what!?
  • 01 September 2015536. Miki Peterson
    I support this petition
  • 24 August 2015535. Kluska Patton
    I support this petition
  • 22 August 2015534. Test Patterson
  • 18 August 2015533. Mitchell Wolf
    I support this petition
  • 15 August 2015532. Nirav L
    I support this petition
  • 11 August 2015531. Unhappy C
  • 02 August 2015530. Clement W
    I support this petition
  • 24 July 2015529. Rasmus L
    I support this petition
  • 17 July 2015528. David R
    Why won't you help us?
  • 11 July 2015527. David B
    I support this petition
  • 02 June 2015526. Robert G
  • 27 May 2015525. Christopher Pc
    Yes, please fix that hissing! It's horrible! For a phone that carries the "Walkman" name, it's sure not living up to it's namesake!
  • 23 May 2015524. Robert K
    I support this petition

browse all the signatures

Lindsey BoothBy:
Politics and GovernmentIn:
Petition target:
Sony Ericsson


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