Sony Ericsson T610 & Bluetooth Headsets sign now


If you own a Sony Ericsson T610 and a Bluetooth headset and are experiencing a crackling noise through the earpiece of the headset while making a call, then please sign this petition.

Sony Ericsson is in complete denial about this problem and is refusing to do anything about it. According to their customer complaints department in the UK this problem has never been heard of before as no-one has logged the fault on their helpdesk. This is untrue!

I know many of you are experiencing this and have reported the problem to them, yet their turning a blind eye as the financial implications of them admitting this would prove costly.

If Sony Ericsson were not aware of this problem, why did they release a firmware upgrade (RL1013) to combat the issue? The upgrade has reduced the crackling slightly for a small minority but not for others like myself. Which leads me to believe this is a hardware issue.

Why should we, as the consumer tolerate this? Its time to stand up and make our selves heard.


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Goal reached !
200 / 100

Latest Signatures

  • 24 December 2015200. Phil C
    About time Sony Ericsson took responsibility for their products! Bluetooth Headset Make/Model HBH-30
  • 23 December 2015199. Shireesh R
    I support this petition
  • 21 December 2015198. Jodi W
    I've tried three different models of Sony Ericsson Headsets and they all crackle when used with my T610 Bluetooth Headset Make/Model HBH30, HBH35 & HBH60
  • 21 December 2015197. Frankie L
    I support this petition
  • 10 December 2015196. Marc F
    I support this petition
  • 08 December 2015195. Gavin H
    Sort it out SE! Bluetooth Headset Make/Model HBH 35
  • 07 December 2015194. Lajoie C
    I support this petition
  • 04 December 2015193. Murdoch M
    I support this petition
  • 23 November 2015192. Tom B
    Yes i have the crackle! Bluetooth Headset Make/Model HBH 60
  • 22 November 2015191. Iain H
    I support this petition
  • 20 November 2015190. Joseph Lynch
    I support this petition
  • 14 November 2015189. David M
    I support this petition
  • 10 November 2015188. John R
    Have downgraded to T68i as Sony were in denial and the light at the end of the tunnel was moving further away. Bluetooth Headset Make/Model HBH-60
  • 03 November 2015187. Trbovic N
    T610 + HB60 : Crackle problem acknowledged in store, HB60 replaced - Same problem.
  • 24 October 2015186. Kolton H
    static is very loud Bluetooth Headset Make/Model motorola hs820
  • 23 October 2015185. Wawa Zhang
    Using T610 with HBH-60. it disconnects itself all the time and also generates static hissing sound Bluetooth Headset Make/Model HBH-60
  • 02 October 2015184. Deepti M
    I support this petition
  • 22 September 2015183. Guido N
    T610 + HBH30 or HBH65 gives cracle and bad echo (on other end) Bluetooth Headset Make/Model HBH-30 & HBH-65
  • 20 September 2015182. Per C
    Bluetooth should be a problem for S/E by now Bluetooth Headset Make/Model HBH-60
  • 18 September 2015181. David G
    phone crackles a LOT Bluetooth Headset Make/Model bluetrek g2
  • 04 September 2015180. Navneet Kumarv
    My T610 performs horribly with bluetooth headsets. There is so much crackling sound that I am simply unable to use the bluetooth feature of this phone to connect to bluetooth headsets. Bluetooth Headset Make/Model Motorola H500
  • 09 August 2015179. Patrick G
    Replaced the headset 3 times. Still not happy. Piece of CRAP! Bluetooth Headset Make/Model HBH-30
  • 30 July 2015178. Phillip K
    I support this petition
  • 29 July 2015177. Daniel H
    T610 bluetooth sux
  • 23 July 2015176. Jonathan Y
    I support this petition
  • 12 July 2015175. Peter W
    This is even more rediculous, when you consider that headsets from other manufacturers do not have this problem with the T610 (eg, Bluespoon). I thought i was playing safe by purchasing phone & handset from the same manufacturer. Maybe i shouldn't hav
  • 09 July 2015174. Archita C
    Firmware update

browse all the signatures

Erna DuarteBy:
Petition target:
Sony Ericsson Customer Complaints


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