o minima calitate a serviciilor rdslink sign now

prin prezenta solicitam conducerii rds craiova sa asigure o minima calitate serviciilor cablelink si rdstel pe care le ofera in craiova, servicii care in ultima vreme sufera de perioade prelungite si uneori foarte dese de inactivitate. de asemenea, uneori serviciile functioneaza atat de prost incat sunt practic inutilizabile.

dorim sa reamintim conducerii rds ca firma dumnealor a ajuns la dimensiunile actuale datorita noua, clientilor, celor care platim facturi, si, in consecinta, solicitam sa nu ne fie neglijate cerintele.
de asemenea, reamintim ca am ales rds tocmai datorita nivelului de calitate promis in ofertele promotionale, nivel calitative care a fost asigurat pana in primavara 2005 de cand s-a deteriorat constant.

solicitam angajarea de personal pregatit corespunzator si in numar suficient ca sa asigure intretinerea si dezvoltarea retelei, precum si asigurarea unui numar suficient de operatori serviciu suport tehnic.

o problema in plus este chiar calitatea suportului tehnic, datorita perioadelor cand ore in sir telefonul suna ocupat sau nu raspunde nimeni, precum si a lipsei pregatirii operatorilor, iar uneori chiar si a bunului simt in relatiile cu clientii.

de asemenea atragem atentia conducerii asupra modului in care inteleg unii angajati rds sa isi trateze clientii, ignorand faxurile si telefoanele si avand un comportament jignitor.

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Dorothy MayoBy:
LGTBIn:
Petition target:
romania data systems

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