HP Solution Center software bug under Vista sign now

We, the customers Hewlett Packard who have bought scanners and multi-function printer/scanners across your whole range, hereby request that you fix the bug in your "Solution Center" scanning software that is currently preventing document scanning from working under Windows Vista.

When Microsft tablet functionality is activated (a default for Windows Vista), we are unable to use our HP scanners as advertised. The error "HpqScnVw.exe has stopped working" appears instead.

We would like you to do the following:

1) Acknowledge that there is a problem with your software, rather than keep telling us to re-install our software and/or operating systems.
2) Fix the bug in your software.
3) Keep us up to date with the progress of the fix.

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800 / 1000

Latest Signatures

  • 11 December 2015800. Bruno S
    Scanner/multifunction device model Officejet j6480 enough is enough
  • 07 December 2015799. Robert B
    Scanner/multifunction device model HP7310 This has been both frustrating and costly for my business.
  • 06 December 2015798. Jorge Josa
    I support this petition
  • 05 December 2015797. Paul W
    Scanner/multifunction device model Scanjet G4050 Garbage software, garbage company. Avoid like the plague
  • 04 December 2015796. Jan K
    I support this petition
  • 04 December 2015795. Jeanette J
    I support this petition
  • 04 December 2015794. Joe S
    I support this petition
  • 01 December 2015793. Darren E
    Scanner/multifunction device model laserjet 3055 unable to scan.
  • 01 December 2015792. Mike R
    Scanner/multifunction device model MY6B2Q75C60408 NO SUPPORT HAS COME TO THIS!
  • 22 November 2015791. Petra F
    Scanner/multifunction device model Scanjet G4050 It worked well with XP, and I am disappointed - I've been buying HP products for 12 years, but I will not do it in future
  • 22 November 2015790. Jim G
    I support this petition
  • 20 November 2015789. Ron M
    I support this petition
  • 19 November 2015788. L W
    I support this petition
  • 08 November 2015787. Bobby A
    Scanner/multifunction device model hp officejet J6480 I have windows vista installed. Cannot use hp solution center saying that a hp device was not found. I had many hours trying to attempt to fox this but cannot resolve. I do believe it is the hp softwa
  • 04 November 2015786. Nick R
    Scanner/multifunction device model Deskjet F4180 I am very annoyed at HP's lack of progress on this issue and it is seriously affecting my faith in HP Products
  • 31 October 2015785. D R
    I support this petition
  • 19 October 2015784. Jozef Az
    I support this petition
  • 19 October 2015783. Jonathan Brycer
    Scanner/multifunction device model c7280,psc1510,psc1300 HP can do better than this!
  • 14 October 2015782. Stan C
    Scanner/multifunction device model HP PSC 2355 all-in-one Please Fix
  • 13 October 2015781. Brad C
    Scanner/multifunction device model C7280 hpqscnvw has stopped working
  • 26 September 2015780. Portugall Hurst
    Scanner/multifunction device model HP Photosmart C 4180 All-in-one seems to be a conflict with windows software
  • 25 September 2015779. Wolfgang E
    Scanner/multifunction device model C5180 Windows Vista Business on Lenovo X61 Tablet Edition
  • 24 September 2015778. Ernie G
    Scanner/multifunction device model photosmart 3310 I purchase d500t with Vista 64 premium. My photosmart 3310 is working using HP Solution Center. The main problem is the software is much less desirable in that it does not allow production of a fax cover
  • 23 September 2015777. Maryann Lh
    Scanner/multifunction device model HP Deskjet F4180 lost my HP Solution Center
  • 19 September 2015776. Joann A
    Scanner/multifunction device model Photosmart 3300 Cannot get the Solution Center to run!!!!!!!!!!!
  • 14 September 2015775. Randy Jw
    Scanner/multifunction device model hp 4315 all in one Will not reccomend- this is the worst experience I have ever had in 30 years of using computers.
  • 12 September 2015774. Barry F
    Scanner/multifunction device model HPF4110 Deskjet All-in-one HP hasnt even tried to send me a new disc to solve the problem

browse all the signatures

Grace SalazarBy:
Petition target:
Hewlett Packard


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