Flying Blue - 1st of April changes sign now

Dear Air France / KLM / Flying Blue,

We the undersigned are writing to you to express our dislike and disappointment with the continued devaluation of the Flying Blue programme. We do not believe that your actions reflect your slogans of caring and focusing on your best customers.

We reflect a substantial amount of your best customers (amongst others business travelers, Platinum, Gold and Silver Flying Blue members) who no longer feel the Flying Blue programme provides value for its customers.

The main areas of concern are the following:

The change in redemption levels, especially in Business and First.
The change in earnings.

These two combined mean that:

We now have to fly up to 6 times more to get equal rewards compared to before the changes.
Retaining elite status has become very difficult

These factors and the constant deterioration of the Flying Blue programme over the years have caused many of us to re-evaluate our loyalty. As a direct result of the changes planned for 1st of April 2009 many of us are planning to move (or have moved) to Star Alliance or OneWorld carriers for our travels. The way the changes have been communicated has contributed to our eroding loyalty.

The AF-KL products (especially the premium products) are by many considered inferior to the competition and therefore the generosity of Flying Blue is a vital part of the competitiveness of AF-KL. In the current economic climate it seems like foolishness to alienate part of your frequent travelers.

We kindly remind the management teams of Air France, KLM and Flying Blue that loyalty is a two way process. Without any reciprocal benefits for our loyalty we shall move to the competition where some are actually improving their customer loyalty programmes.

We therefore urge you to reconsider the current strategy for the Flying Blue programme. We would be more than willing to exchange ideas on improving the Flying Blue programme even in the current economic climate.

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Goal
861 / 1000

Latest Signatures

  • 18 February 2016861. Martin D
    From the UK we need good reasons to fly AF. One by one you are removing them and this is the last straw. Country UK Flying Blue Level Platinum
  • 17 February 2016860. Peter B
    Scam from KLM AF Country NL Flying Blue Level Platinum
  • 13 February 2016859. Frans T
    I support this petition
  • 11 February 2016858. Per M
    I support this petition
  • 10 February 2016857. Dehbonei Sanchez
    I support this petition
  • 04 February 2016856. Auziere C
    I support this petition
  • 04 February 2016855. Dale H
    I support this petition
  • 01 February 2016854. Vinas Morton
    I support this petition
  • 31 January 2016853. Momath N
    I support this petition
  • 28 January 2016852. Arnould Sosa
    I support this petition
  • 25 January 2016851. Rose R
    Will move to another alliance if this goes through Country Venezuela
  • 18 January 2016850. Martina Weberb
    I support this petition
  • 16 January 2016849. Huub S
    Well chosen words. My travel budget needs to be re-established in September. If the changes go through it is very unlikely it will be with AF/KL again. Country Netherlands Flying Blue Level Platinum
  • 13 January 2016848. Horemans Robles
    Trop de membres Flying Blue ? Country BELGIQUE Flying Blue Level GOLD
  • 10 January 2016847. Stephen Z
    preference for Star Alliance (have senator status there) Country netherlands Flying Blue Level platinum
  • 08 January 2016846. R Ss
    I support this petition
  • 04 January 2016845. Nigel P
    Totally undermining the continued and long established loyalty to AF-KLM and unless this is reversed I'll be reviewing my considerable annual air travel to other carriers. Country United Kingdom Flying Blue Level Platinum
  • 26 December 2015844. Dudourg Shah
    I support this petition
  • 23 December 2015843. Evert K
    I support this petition
  • 22 December 2015842. Dy Bender
    I support this petition
  • 22 December 2015841. Tony M
    I support this petition
  • 20 December 2015840. Buenaventes J
    I support this petition
  • 16 December 2015839. Victor B
    I am outraged that KLM has reduced my award miles to zero. Country UK Flying Blue Level Ivory
  • 15 December 2015838. Forni Ware
    I support this petition
  • 04 December 2015837. R V
    LOL. I wrote them a letter about these changes and the answer states it is actually an improvement...!!! Because when you buy a full fare BC ticket you now get 175\% miles... I am laughing my pants off. That full fare BC tickets costs like 4500 euro where
  • 03 December 2015836. Bariant J
    I support this petition
  • 01 December 2015835. Bout Arias
    I support this petition

browse all the signatures

Jane ReillyBy:
Justice, rights and public orderIn:
Petition target:
Air France / KLM / Flying Blue

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